Information Technology Infrastructure Manager Job Description

An effective IT job description is essential when recruiting new staff, and it helps doing a preselection of the right job candidates. This will save you effort and time. By using this sample job description template, you do not need to start from scratch. This will give you a head start.

How to write an Information Technology Infrastructure Manager job description?

An Information Technology Infrastructure Manager organizes projects related to information technology systems within a company including computer, software, hardware, and security. They are responsible for ensuring the optimization of the computer network infrastructure in coordination with other departments and in alignment with the company’s strategic goals. This sample Job description explainer offers guidance on key sections that are important to include for clarity, as well as suggestions for promoting the position. It provides a list of duties, responsibilities, tasks, requirements, demands for setting job expectations and the employee's ability to perform the work as described. However, it’s often not construed as an exhaustive list of all functions, responsibilities, skills and abilities. The following is included in job descriptions:

• Job title: highlight the accurate job title;
• Brief description: provide a brief summary or introduction that provides an overview of the job;
• Responsibilities: specify the relevant job duties and responsibilities that are necessary for this position;
• Company mission or company introduction;
  
• Requirements: demands that are important to do the job successfully;
• Qualifications; List essential qualifications;
• Compensation; Total funds and benefits that are provided to the employee in exchange for the work.

Further:

• Be clear and concise;
• Have someone proofread it;
• Make sure that HR and the hiring manager will sign off before publishing it;
• Define what success looks like in the position after 30 days, the first quarter, and the first year;
• Provide direct contact details of the manager or HR department who will follow up on the candidates;
• Publish it via several social media platforms, or offline media, so you are sure that in-house employees also can get easy access to it.

Responsibilities:

• Responsible for managing overall IT day to day operations to improve infrastructure costs, performance and end user satisfaction.
• Provide leadership in planning and managing computer operations and production support, systems and database administration and network operations.
• Ensure system performance and SLA's are met.
• Manage IT resource requirements to ensure appropriate balance between tactical and strategic demands.
• Implement IT continuous improvement programs.
• Lead IT asset management team to ensure assets full lifetime cycle value is achieved.
• Manage strategic relationships with key IT product and service providers.
• Provide in depth technical expertise for both tactical and operational initiatives.
• Provision in close cooperation with third party service provider an IT infrastructure that is suitable for the group to access and use their business applications.
• Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects.
• Interface with business unit managers to define infrastructure support initiatives and solutions for improving service efficiency and effectiveness.
• Analyse and predict trends and develop long range plans designed to maintain cost effectiveness.
• Participate in IT strategy planning activities.
• Responsible for designing and troubleshooting the European part of the groups global network of IT services to meet the functional objects of the business.
• Develop the reporting for vendor performance in areas that include quality, capacity, systems and responsiveness.
• Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks.
• Work closely with project team members line managers for time allocation and prioritisation.
• Manages a dynamic team of individuals, constantly searching for creative ways to elevate the capabilities of technology systems to meet business needs.
• Participate in the budget process.
• Occasional travel to Europe required.

Qualifications:

• At least 5 years of IT experience including managing teams responsible for architecture design and deployment, systems lifecycle management and infrastructure planning and operations.
• Experience in areas such as network design and administration, data center operations, database administration, and systems programming and administration.
• Strong management and people development skills.
• Understanding of ITIL practices.
• Ability to think logically and demonstrate strong analytical and problem solving skills.
• Ability to manage internal and external projects from inception to completion.
• Expertise in setting and managing customer expectations.
• Skill in conceptualising creative solutions as well as documenting them and presenting them to senior management.
• Strong knowledge and understanding of business needs with ability to establish and maintain a high level of customer trust and confidence.

By using this Information Technology Infrastructure Manager job description sample, modifying it to your needs, and then posting it, you will soon start receiving Resumes and Cover letter from suitable candidates.

Get this printable file now and personalize it according to your needs. Just download this ready-made Information Technology Infrastructure Manager job description template in Google Docs, MS Word or Apple Pages format and you are ready to go!