Apology letter for out of stock item

An apology letter is basically a message, in the shape of a letter or email, in which you accept your mistake and make a sincere apology for the forgiveness of your wrongdoings. Apology letters make a huge effect on your position in the eye of the one who you are seeking forgiveness. In case you commit some mistake, and the very first thing after you realize your blunder, you must write a letter where acceptance of your regret and compensation is necessary. A person who apologizes is always an asset to an organization. 

Tips for writing apology letters to customers:

Below are mentioned some important tips while writing an apology letter for items that are out of stock:

• Stay sincere: One of the most necessary tips to remember while writing an apology letter to stay real and present original emotions. You need to place yourself in the customer's position and think about what he must be feeling at your mistake. Then you need to write accordingly for the apology.
• Stay concise: Most of the time, people keep apologizing in long paragraphs which is not necessary. You need to stay precise and concise. Since one paragraph is enough for an apology. If you think that you are sincere, and your letter is also genuine then your apology must not take more than two paragraphs. 
• Stay selfless: While writing an apology letter, one of the main concerns you must consider is to stay selfless. This means not to blame your mistake on someone else. This could create a bad impact on you to the recipient. Staying real and accepting the mistake which you made is the top-notch point in writing an apology letter. 

Sample Apology Letter to customer for our of stock item:

While running a successful business, it is common to get some items out of stock. While if some customer orders a product that gets out of stock, an appropriate apology is needed. A sample letter is necessary for understanding purposes. Here is attached a sample of how you can write an apology letter to your customer. 

Dear {{Buyer Name}},

Thank you very much for your interest in our products.

We received your recent order for {{product name}}. I regret to inform you that this item is currently out of stock. We expect to receive a shipment on {{Date}} and we would be more than happy to reserve a quantity for you.

If that seems like a long time to wait, then I suggest that you try the {{alternative item}}.

Please tell me what course of action suits you best.

Yours sincerely,