Quality Management Manual

This basic Quality Manual is a top-level document that will help you to make one that fits your organization, in order to meet the Quality Standard you are aiming for, such as: ISO 9001 standard for Quality Management Systems, perfect for manufacturing or SME's.

How do I write a QMS manual?

If you prefer to write a brief Quality Manual, this QMS Manual template will be suitable for your organization. The structure and the content of the manual can vary depending on the size of the organization, the complexity of its operations, and the competence of the personnel. In general, smaller organizations can document the entire QMS in one manual. For larger organizations, it's common to divide the manual into separate parts. A standard Quality manual should include the QMS scope, exclusions from the standard, references to relevant documents, and the business process model. The Quality Policy and the objectives can be part of the manual as well. This sample Quality Management Manual is suitable for SME or Manufacturing organizations, and includes the following elements:

1. Introduction
2. Responsibilities
3. Normative Reference
4. Terms and Definitions
5. Quality Management Systems
6. Documentation Requirements
7. Quality Manual
8. Management Responsibility
9. Organizational Chart
10. Resource Management
11. Product realization
12. Design and Development
13. Purchasing
14. Production and Service Provision
15. Control of Monitoring and Measuring Devices
16. Measurement, Analysis, and Improvement
17. Control of nonconforming product
18. Supporting Documented Information

More information on how to document an effective Quality Manual is also included in this document, so you are able to make a manual that fits your organization.

Download this Quality Management Manual Check out this Quality Management System template for small business now.