Service Complaint Letter Template

[Your Name]

[Your Address]

[Date]

[Service Provider's Name]

[Service Provider's Address]

Subject: Service Complaint

Dear [Service Provider's Name],

I am writing to express my dissatisfaction with the level of service I have received from your company. As a valued customer, I expected a higher standard of service than what has been provided to me.

On [Date of Incident], I had [briefly describe the issue or incident that occurred]. Despite my attempts to resolve the matter with your customer service department, no satisfactory resolution has been reached. This has caused me great inconvenience and frustration.

As a consumer, I believe I have the right to receive quality service and support. However, the lack of attention and responsiveness from your company has left me disappointed. It is important to note that this is not the level of service I anticipated when choosing your company for my [specific service] needs.

I kindly request that you take immediate action to rectify this situation. Specifically, I would appreciate [list any specific actions or remedies you are seeking]. I believe a prompt resolution will not only restore my confidence in your company but also demonstrate your commitment to customer satisfaction.

I expect to hear from you within [reasonable timeframe] regarding the steps you intend to take to resolve this matter. In the event that no satisfactory resolution is reached, I may be compelled to explore other options to protect my rights as a consumer.

Thank you for your attention to this matter. I hope we can resolve this dispute promptly and amicably. I have attached a copy of this complaint letter for your reference.

Sincerely,

[Your Name]