Product Quality Complaint Letter

[Your Name]

[Your Address]

[City, State, Zip Code]

[Date]

[Supplier's Name]

[Supplier's Address]

[City, State, Zip Code]

Subject: Product Quality Complaint

Dear [Supplier's Name],

I am writing this letter to bring to your attention a serious issue regarding the quality of the products I have received from your company. As a valued customer, I have always had high expectations for the products I purchase from you and have been satisfied with the quality until now.

On [date of purchase], I purchased the following product(s) from your company:

• [Product 1]
• [Product 2]
• [Product 3]

However, upon examination and use of these products, I have identified the following quality issues:

• [Describe issue 1]
• [Describe issue 2]
• [Describe issue 3]

Considering the recurring nature of these issues and their impact on my business, I kindly request that you take immediate action to rectify the situation. I trust that you will uphold your commitment to providing high-quality products and promptly address this matter.

I have attached supporting documentation, such as photographs or any other evidence, for your reference to illustrate the quality issues. I kindly request that you carefully review these materials to understand the severity of the situation.

Please respond to this complaint within [a reasonable timeframe, e.g., 10 business days] to provide me with a clear plan of action to address the quality issues. If necessary, I may consider seeking compensation or terminating our business relationship should these concerns remain unaddressed.

I would appreciate your urgent attention to this matter. You can contact me at [phone number] or via email at [email address] to discuss this further or provide any additional information required.

Thank you for your immediate attention to this matter, and I trust that you will take the necessary steps to resolve this issue and maintain our positive business relationship.

Sincerely,

[Your Name]