Account On Hold Notification

FORMAT
bizzlibrary template file type image

CATEGORY

DEPARTMENT
HR

LANGUAGE
English

TYPE & SIZE
.docx (0.02 MB)

The account on hold is a restriction on an account owner's ability to access funds in the account due to various reasons, if there is a customer like this, and you need to send them a letter but don't have time to make it? just download this sample letter template now.

How to write an account on hold letter to a customer?

Steps in writing an Account on Hold Letter:

Remind the customer several times for payment and she has not yet responded to you. List the amount owed by the customer.
Politely inform the customer that his/her account is on hold.
Include a solution to the problem and set a specific time to make full payment on what she owes or what they need to pay.
Explain your position and that you do not wish to place a hold on his account. Be polite and let him know that the situation simply could not continue.
End the letter positively, Instead of blasting the customer, write on the letter with a statement that you are positive and they will correct matters and the failure to fix the problem will lead to more consequences.

Sample guide for Account on Hold Letter:
Below is provided a sample letter. You can download it and use it after making changes as per your requirements and criteria. We are not only providing you tips, but also a sample cover letter that you can use after certain edits. Here is a sample letter for your guidance:

To Whom It May Concern / Dear Mr., Mrs., Dear {{Name}},
I am sorry to advise you that your account has been put on ‘Stop’ as it now exceeds our payment terms (30 days from date of invoice). There may be a valid reason why you are withholding payment. If this is the case I would appreciate a fax or telephone call to clarify the situation, and to allow us to resolve any problem to your complete satisfaction. I have attached a statement of your account on the second page of this fax.
Yours sincerely

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